ERP Conversation Live! Webinar: Retail Retold - Is IoT Changing the Face of Omnichannel Retail?

ERP Conversation Live! Webinar: Retail Retold - Is IoT Changing the Face of Omnichannel Retail?

ERP Conversation Live! Webinar: Retail Retold - Is IoT Changing the Face of Omnichannel Retail?

Host Duncan Taylor, Microsoft Global Retail Industry Marketing Director, and TEC Analysts Raluca Druta and Predrag (PJ) Jakovljevic discuss omnichannel retailing challenges and opportunities as well as the impact of IoT on retail. To learn more, visit www.dynamicscafe.com.

By Vocalcom

Out with the Old, In with Great Customer Service Technology

In developing and effectively managing a cloud contact center, it is important to be able break down the current ecosystem that is being utilized by today’s enterprise. This especially rings true when considering the types of technologies that are in use and at what phase they are in. To properly serve customers – the most important aspect of any contact...
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