European Call Centre & Customer Service Awards 2014 highlights

European Call Centre & Customer Service Awards 2014 highlights

European Call Centre & Customer Service Awards 2014 highlights

The upper echelon of European customer service was determined at the European Call Centre & Customer Service Awards ceremony held in June at Old Billingsgate in London. As always, the ceremony was a glamorous affair as the customer service industry turned out in force for this prestigious gathering and comedian Kevin Bridges acting as compare

By Vocalcom

Vocalcom is Packing its Bags for Call Center Week 2013

The call center world is filled to the brim with untapped areas of opportunity that are ripe for the picking. There is always must-have information available for growing, learning and further delivering on the promise of bringing unprecedented technology to the table to satisfy customers. If you’re not seizing the moment, you’re falling behind – and in the process, leaving...
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