European Call Centre & Customer Service Awards promotional video

European Call Centre & Customer Service Awards promotional video

European Call Centre & Customer Service Awards promotional video

The upper echelon of European customer service was determined at the European Call Centre & Customer Service Awards ceremony held in June at Old Billingsgate in London. As always, the ceremony was a glamorous affair as the customer service industry turned out in force for this prestigious gathering and comedian Kevin Bridges acting as compare

By Vocalcom

A Look at the Global Growth of Hosted Technology

There’s no two ways about it: everything today is going digital and being moved to and integrated with the online world. Personal shopping is now done online, the expansive data compiled by companies is stored online and even the rise of voice over Internet protocol (VoIP) has moved the telephone to the Internet. Given this technologically evolving atmosphere, it only...
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