FIELD 2 DASH Days

FIELD 2 DASH Days

FIELD 2 DASH Days

In preparation for their global immersion, FIELD 2 teams participate in a challenging, team-based exercise called the Product Development Dash (DASH). By practicing Design Thinking, a structured approach to meeting unmet customer needs, students develop a product or service for the US market similar to what their Global Partner will require come January.

By Vocalcom

The Business Case for Cloud Contact Centers

Enterprises today continue to struggle with security, integration and governance issues; meanwhile, they are having success with collaboration and CRM applications. This is what IDG is reporting in its latest Cloud Computing: Key Trends and Future Effects Report. Based on 1,358 interviews with CIOs and other IT professionals, the survey notes that cloud computing has a lot to do with that...
View Full Article