FIELD 3: Integrative Intelligence

FIELD 3: Integrative Intelligence

FIELD 3: Integrative Intelligence

In the third module of Field Immersion Experiences for Leadership Development (FIELD), first-year students work in small teams to develop and launch microbusinesses.

By Vocalcom

A Unified, Cloud Facility Is A Contact Center Leader's Dream

By its nature, a cloud contact center is a large beast to manage. There are many aspects to the technology and, in order for the contact center to run efficiently and successfully, each part of needs to work together as one single, cohesive unit. In maintaining a fully functional, unified and revenue-generating cloud facility, the goal of any contact center...
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