Field Nation Punches Above Their Weight with Data.com and Pardot

Field Nation Punches Above Their Weight with Data.com and Pardot

Field Nation Punches Above Their Weight with Data.com and Pardot

Data.com and Pardot allow Field Nation to become a data-driven business.

By Vocalcom

Omnichannel is the Key to a Seamless Customer Experience

It seems that many brands nowadays are taking an omnichannel approach by embracing social media, SMS, chat, email, and video in addition to the traditional voice channel. Taking this approach, however, is not quite the same as delivering an optimized omnichannel experience. Accenture reports that 65% of consumers are frustrated by inconsistent experiences across channels, while Forrester further reports that...
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