FIELD1: Communication, Voice & Self-Awareness

FIELD1: Communication, Voice & Self-Awareness

FIELD1: Communication, Voice & Self-Awareness

Through a series of interactive workshops, first-year students explore and practice interpersonal skills essential to effective leadership.

By Vocalcom

The Call Center is Here to Stay

When a customer has an urgent question or complaint, nothing is more irritating than reaching a voice recording, or in other words, being placed on hold. In fact, 79 percent of consumers prefer to speak to another person over the telephone over any other method of communication when trying to reach a customer service center. For this reason, phone support...
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