Fireside Chat with Marc Benioff and Tony Prophet: Dreamforce 2014 Innovation Keynote

Fireside Chat with Marc Benioff and Tony Prophet: Dreamforce 2014 Innovation Keynote

Fireside Chat with Marc Benioff and Tony Prophet: Dreamforce 2014 Innovation Keynote

Windows has transformed the way people work, play, learn and create -- a platform with more than 1 Billion active users worldwide. Join Salesforce Chairman and CEO, Marc Benioff and Microsoft’s Corporate Vice President of Windows Marketing, Tony Prophet as they discuss Cloud and Mobile trends for enterprise companies and hear how the new Salesforce / Microsoft partnership will make your business even more productive in the days ahead.

By Vocalcom

That 'Unsuccessful' Customer Call Is More Important Than You Think

Every call center leader knows that not every client interaction is going to work out exactly as planned. Unfortunately, these interactions have been shown to even end in frustration and a negative experience on both the customer and the employee’s end (paying a quick visit to YouTube and listening to a sampling of nightmarish examples will prove this true). While...
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