Folder Level Tracking in CRM Online 2015 Update 1

Folder Level Tracking in CRM Online 2015 Update 1

Folder Level Tracking in CRM Online 2015 Update 1

Tracking email activities is key to successful customer engagement, from sales to service. In this video, Jason Hui walks you through setting up folder level tracking to simplify and automate email tracking, which improves end-user productivity and helps to drive positive customer engagement. For more information, visit http://www.microsoft.com/en-us/dynamics/crm-customer-center/default.aspx and http://go.microsoft.com/fwlink/?LinkId=394323

By Vocalcom

Why Your Financial Service Company Needs Powerful CRM Technology

In an uncertain economy, one thing is for sure: People need to trust their bankers more than ever. So, as a financial service company, how can you ensure that you provide reliable service for your customers? By investing in a powerful customer relationship management (CRM) platform, of course. As this video by Salesforce describes, CRM platforms can help your financial...
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