Forecast Accurately With Collaborative Forecasts

Forecast Accurately With Collaborative Forecasts

Forecast Accurately With Collaborative Forecasts

Learn how to predict and plan the sales cycle from pipeline to closed sales, and manage sales expectations throughout the organization with Collaborative Forecasts. A forecast is an expression of expected sales revenue based on the gross rollup of a set of opportunities. Forecasts can include adjustments made by forecast managers to their subordinates' forecasts as well as adjustments made by users to their own forecasts. In the rollup table on the forecasts page, forecasts are organized by forecast category, time period, and optionally by product family.

By Vocalcom

6 Tips for Fixing a Poor Customer Service Experience

As most brands will tell you, the cost of a poor customer service experience is high. According to an American Express study, 55% of consumers have intended to make a purchase but eventually backed out due to a poor service experience. A GetSatisfaction study further found that 71% of customers eventually ended a business relationship due to poor service, while...
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