Formatting headers and footers when downloading a Microsoft Dynamics Management Reporter report

Formatting headers and footers  when downloading a Microsoft Dynamics Management Reporter report

Formatting headers and footers when downloading a Microsoft Dynamics Management Reporter report

This video shows you how to format headers and footers when downloading a Management Reporter report to Microsoft Excel. http://blogs.msdn.com/b/dynamics_financial_reporting/

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7 Best Practices for Effective Call Quality Monitoring

These days, the words "omnichannel customer experience" evoke thoughts of social media channels and messaging apps. For this reason, it's important not to overlook the all-important voice channel: As many studies have shown, it remains a trusted channel for complex customer situations as well as a preferred method of contact among older consumers. With effective call quality monitoring practices, contact...
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