Forrester Leadership Boards: A Member's View

Forrester Leadership Boards: A Member's View

Forrester Leadership Boards: A Member's View

Sue Hendricks, Vice President of Information Services at PMA Insurance Group, talks about the value she receives from Forrester's Application Development & Delivery Council, an exclusive Forrester Leadership Board peer group for exchanging next and best practices. To learn more about Forrester Leadership Board membership, please visit http://www.forrester.com/FLB/-/E-MPL41.

By Vocalcom

Fifty Percent of Smartphone Users Prefer Mobile Customer Service Apps

Most people operate in an on-the-go society now. Think of your daily routine…how often do you think you check your smartphone for missed calls, voice mails, text messages, e-mails and push notifications? And that's just personal communication; many use smartphones now to keep track of their daily tasks and personal activates, to take photos, for entertainment and much more. In...
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