Fred Studer delivers selling tips from a treadmill

Fred Studer delivers selling tips from a treadmill

Fred Studer delivers selling tips from a treadmill

Did you know that before customers even engage with you, they're already halfway through the purchasing decision process? Learn why it's time to pay attention the next time you see a head down and a device up - because that's a moment where you can make a connection.

By Vocalcom

The Cloud-Based Contact Center Solution - What It Means for Customer Service

In the past few years, cloud computing has become an increasingly familiar concept embraced by many sectors of the business world. As defined by technology research firm Gartner, cloud computing is a method in which massively scalable IT-related capabilities are provided like a service using Internet technologies to multiple external customers. Not truly a technology in and of itself, the...
View Full Article