Friday Fives: August 15, 2014

Friday Fives: August 15, 2014

Friday Fives: August 15, 2014

Google Small Business Community Advisors elaborate via video on the week's top questions. This week, Andrew Rulnick talks about making your website effective to reach potential customers, and more. Join the Google Small Business Community: http://g.co/GSBC

By Vocalcom

5 Steps to Turn Around a Poor Customer Service Experience

Happy customers are often willing to show their gratitude, with many turning to social media to show their contentment with a brand. In an ideal situation, such a customer becomes a brand advocate and loyal in the long-term. But the reality remains that no brand is perfect, and every customer is a human being subject to frustrations and expectations that...
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