Future Crimes: Security and Privacy are More Vulnerable Than Ever

Future Crimes: Security and Privacy are More Vulnerable Than Ever

Future Crimes: Security and Privacy are More Vulnerable Than Ever

Exponential technologies can inspire wonder and awe at what is possible for the future, but is there a dark side that can be exploited by criminals? Marc Goodman, our Chair for Public Policy, Law, and Ethics, discusses just a few of the ways that the crimes of the future will be much different than those from the past. In fact, there are already examples of exponential crimes being committed today. Illustrated by Brad Amorosino Animated by Steven Giarla Music by Andrew Ferren Produced by Tad Barker Sounds from freesound.org users "thecluegeek", "Timbre", "kwahmah_02"

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Part 1 - Top Areas of Improvement for Call Center Intraday Management

Intraday management is arguably one of the top priorities of a call center’s operations. Managing and maintaining the day-to-day operations of a facility is undoubtedly crucial; however, it’s not as easy as it seems. The process can bring along some unique challenges, evidenced by the fact that call center managers recently agreed on four challenging areas in a recent study....
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