Future Crimes: Security and Privacy are More Vulnerable Than Ever

Future Crimes: Security and Privacy are More Vulnerable Than Ever

Future Crimes: Security and Privacy are More Vulnerable Than Ever

Exponential technologies can inspire wonder and awe at what is possible for the future, but is there a dark side that can be exploited by criminals? Marc Goodman, our Chair for Public Policy, Law, and Ethics, discusses just a few of the ways that the crimes of the future will be much different than those from the past. In fact, there are already examples of exponential crimes being committed today. Illustrated by Brad Amorosino Animated by Steven Giarla Music by Andrew Ferren Produced by Tad Barker Sounds from freesound.org users "thecluegeek", "Timbre", "kwahmah_02"

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5 Ways Twitter is Transforming Customer Service

Social media platforms dominate the customer service sphere these days, serving as ideal channels for real-time service. However, of all social media channels, none seems to be as conversation-centric and fast-paced as Twitter. Unlike other platforms, Twitter most closely resembles traditional chat but bears additional features which have made it so popular and effective for customer service: hashtags for optimized...
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