Future Law Firms? - virtual teams, mergers - Futurist Speaker

Future Law Firms? - virtual teams, mergers - Futurist Speaker

Future Law Firms? - virtual teams, mergers - Futurist Speaker

Clip from Patrick Dixon's keynote at Netlaw conference to leading law firms. Uncertainty makes it difficult to plan and strategise - you will need many business plans to be able to respond to global shocks. Law firms are consolidating and also merging with non-legal companies since the' Tesco Act'. Mergers are vital to provide global services, firms need international presence. Not necessarily formal mergers, but informal partnerships and virtual communities are becoming increasingly utilised. Futurist keynote speaker, Patrick Dixon - author 15 books on global trends and Chairman of Global Change Ltd - is an international inspirational lecturer, and expert, on leadership, management, supply chain, innovation, trends analysis and business strategy. He has been ranked one of the 20 most influential business thinkers alive today (Thinkers 50). For more articles and videos please visit: http://www.globalchange.com Subscribe to Patrick's YouTube Channel: http://www.youtube.com/subscription_center?add_user=pjvdixon Google+ https://plus.google.com/PatrickDixonFuturist LinkedIn: http://uk.linkedin.com/in/patrickdixon Twitter: https://twitter.com/patrickdixon Facebook: https://www.facebook.com/drpatrickdixon

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Hot Call Center Topic: Customer Segmentation

The idea of segmenting customers based on qualifying data is important, though it may come with initial reservations. Objectively, your customers may be opposed to being treated differently than others based on certain qualities or metrics; however, at the same time, it’s important to realize that not all customers are created equal. Consider customer demographics, which can better prepare agents...
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