Future of Risk Management in Banking - steps for every bank to reduce risks - keynote speaker

Future of Risk Management in Banking - steps for every bank to reduce risks - keynote speaker

Future of Risk Management in Banking - steps for every bank to reduce risks - keynote speaker

How to cut risks in Banking. Keynote speaker Patrick Dixon - lecture at a Wolters Kluwer client event. Why the greatest risk for any bank is institutional blindness; how to anticipate future risks and turn risks into opportunities rather than just threats. Underlying reasons for the sub-prime crisis and lessons that must be learnt to prevent similar events in future. Why banking risks can change faster than you can hold a board meeting - agility in risk management.

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5 Key Ingredients for Transforming Your Contact Center Into an Omnichannel Engagement Center

In our modern world, omnichannel is the path to delivering great customer experiences and keeping customers satisfied. An Aberdeen Group study found that brands with strong omnichannel customer engagement retain on average 89% of their customers, compared to 33% for brands with weak omnichannel engagement. What's more, PricewaterhouseCoopers claims that by 2020, the demand for omnichannel customer experiences will be...
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