Gambaran Keseluruhan Pengurusan Perkhidmatan Microsoft Dynamics CRM Spring '14

Gambaran Keseluruhan Pengurusan Perkhidmatan Microsoft Dynamics CRM Spring '14

Gambaran Keseluruhan Pengurusan Perkhidmatan Microsoft Dynamics CRM Spring '14

Dalam video pendek ini, ketahui cara anda boleh memberikan ejen khidmat pelanggan anda alat yang mereka perlukan dalam Microsoft Dynamics CRM. Lihat cara anda boleh menyediakan segala-galanya di satu tempat Pengurusan Perkhidmatan, termasuk SLA, kelayakan dan pemasa kira detik untuk penyelesaian kes. http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

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PCI DSS Compliance Increasingly Important as Call Center Security Concerns Grow

The call center industry is certainly no stranger to security concerns. The thought alone of security going awry is distressing enough to keep any call center manager or decision-maker on his or her toes. This burdensome thought, however, can become a daily reality when your contact and customer service staffers are outsourced to countries overseas. Locations like Nicaragua and the...
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