Gambaran Keseluruhan Pengurusan Perkhidmatan Microsoft Dynamics CRM Spring '14

Gambaran Keseluruhan Pengurusan Perkhidmatan Microsoft Dynamics CRM Spring '14

Gambaran Keseluruhan Pengurusan Perkhidmatan Microsoft Dynamics CRM Spring '14

Dalam video pendek ini, ketahui cara anda boleh memberikan ejen khidmat pelanggan anda alat yang mereka perlukan dalam Microsoft Dynamics CRM. Lihat cara anda boleh menyediakan segala-galanya di satu tempat Pengurusan Perkhidmatan, termasuk SLA, kelayakan dan pemasa kira detik untuk penyelesaian kes. http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

By Vocalcom

Contact Center Social Media Use Projected for Extreme Growth

We can’t live without social media, and now, neither can the call center. Thanks to the Internet, the workplace has completely evolved and, accordingly, call centers are becoming increasingly advanced by integrating new and disruptive technological solutions (of course, social media just happens to be one of those solutions). At this year’s Call Center Week in Las Vegas, Nevada, Yves...
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