Gambaran Keseluruhan Pengurusan Perkhidmatan Microsoft Dynamics CRM Spring '14

Gambaran Keseluruhan Pengurusan Perkhidmatan Microsoft Dynamics CRM Spring '14

Gambaran Keseluruhan Pengurusan Perkhidmatan Microsoft Dynamics CRM Spring '14

Dalam video pendek ini, ketahui cara anda boleh memberikan ejen khidmat pelanggan anda alat yang mereka perlukan dalam Microsoft Dynamics CRM. Lihat cara anda boleh menyediakan segala-galanya di satu tempat Pengurusan Perkhidmatan, termasuk SLA, kelayakan dan pemasa kira detik untuk penyelesaian kes. http://go.microsoft.com/fwlink/?LinkID=394323 http://www.CRMcustomercenter.com

By Vocalcom

6 Golden Rules For Customer Feedback Surveys

Customer feedback is always vital to improving service, but how should it be collected? Social media platforms typically offer a wealth of comments companies should heed, as do voice calls when customers explain their concerns or satisfaction with a brand. Still, taking an organized approach by sending customer feedback surveys is highly efficient when brands are looking to improve targeted...
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