Gartner & 1to1 Media Customer Experience Excellence Awards 2015

Gartner & 1to1 Media Customer Experience Excellence Awards 2015

Gartner & 1to1 Media Customer Experience Excellence Awards 2015

Winning is not everything but it sure is sweet. Here are 5 reasons to enter.

By Vocalcom

Business Continuity, Disaster Recovery and Your Call Center

The call center has been integral in helping the world overcome natural disasters. A quick scan on the Web will show that in the U.S. alone, there are countless centers offering support, relief and resources after 2012’s Hurricane Sandy and the February 2013 nor’easter that quickly followed. More recently, the tornado that uprooted the state of Oklahoma in May 2013...
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