Gartner & 1to1 Media Customer Experience Excellence Awards 2015

Gartner & 1to1 Media Customer Experience Excellence Awards 2015

Gartner & 1to1 Media Customer Experience Excellence Awards 2015

Winning is not everything but it sure is sweet. Here are 5 reasons to enter.

By Vocalcom

5 Tips for Collecting Customer Feedback

Understanding how customers feel about a brand can be a challenging task. From social media to word of mouth, customers always have an opinion of the brands they engage with, whether good or bad. And as any company knows, these opinions are critical to improving customer service and driving brand growth. But just how can companies collect feedback efficiently for...
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