GE Capital Analytics Cloud Success Story

GE Capital Analytics Cloud Success Story

GE Capital Analytics Cloud Success Story

GE Capital has shortened the cycle time on learning from information and taking action from months down to minutes and seconds using Salesforce Analytics Cloud.

By Vocalcom

Part 1 - Three Questions You Need to Ask Before Investing in Cloud Call Center Software

Gartner predicts that by the end of 2016, over 50 percent of all Global 1000 companies will have stored customer-sensitive data in the public cloud. Cloud telephony has truly supercharged the contact center, and it has not gone unnoticed, as evidenced by the rapidly rising adoption rate of cloud-based services. If you have several physical or expensive call centers or...
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