Get the Most Out of Your Suppliers and Distributors with Salesforce Communities

Get the Most Out of Your Suppliers and Distributors with Salesforce Communities

Get the Most Out of Your Suppliers and Distributors with Salesforce Communities

Today, business is about connecting with your ecosystem beyond the four walls of your business. But how do you engage your partners, suppliers, and customers on a single system that is both easy to use, powerful, and doesn't take an entire IT army to deploy? Join us to hear ideas from companies such as Sysco, GlobalFoundries, and more.

By Vocalcom

Customer Loyalty is a Two-Way Street

In the contact center world, it’s easy for agents to become overly concerned about how customers view them. Are they doing too much? Not enough? Helpful? Unhelpful? It turns out, though, that customer/business interaction is a two-way street. Customers are less concerned with anything lacking during their interactions with you, but rather want more control over the entire the process...
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