Getting Customers to their Happy Place with Microsoft Dynamics CRM

Getting Customers to their Happy Place with Microsoft Dynamics CRM

Getting Customers to their Happy Place with Microsoft Dynamics CRM

The onset of social media and mobile technology coming together have completely impacted our human behavior - including our trust systems. It's important to reach your customers where they're at and on the media channels they're using to build a trusting relationship. Microsoft Dynamics CRM can help you help your customers get to their happy place.

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Driving Sales and Satisfaction with Live Chat

Of the numerous channels used to deliver customer service nowadays, live chat consistently leads with customers. An ATG Global Consumer Trend study found that 90% of customers consider live chat helpful, while a U.S. Wireless Customer Care Full-Service Performance Study found that chat has become a leading contact source for customers, with 42% of customers using a live online chat...
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