Getting Customers to their Happy Place with Microsoft Dynamics CRM

Getting Customers to their Happy Place with Microsoft Dynamics CRM

Getting Customers to their Happy Place with Microsoft Dynamics CRM

The onset of social media and mobile technology coming together have completely impacted our human behavior - including our trust systems. It's important to reach your customers where they're at and on the media channels they're using to build a trusting relationship. Microsoft Dynamics CRM can help you help your customers get to their happy place.

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Five Ways to Accommodate Diversifying Employee Needs

We live in a diverse society today. Building a call center that is as diverse as your customer base can improve many aspects of your business, including morale, creative thinking, teamwork and respect. A commitment to diversity, however, requires successfully managing it. How are companies meeting the diverse needs of their employees today? Here are some ideas you can incorporate:...
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