Getting Dashboards to Display the Right Data

Getting Dashboards to Display the Right Data

Getting Dashboards to Display the Right Data

In this demo we'll download a set of dashboards from the AppExchange and then edit them to display exactly the information we need. We'll set the running user, check report filters, create dashboard filters, and check report visibility, all of which affect what data appears on dashboards. If you've ever had trouble getting your dashboards to display the correct data, this demo is for you!

By Vocalcom

The Rising Dominance of Messaging Apps for Customer Service

Customer service practices are always evolving, often due to new technologies that simplify and enhance the customer experience. Yet, with the hot new trend of conversational commerce, familiar names are surfacing as prime channels for customer engagement. The development of chat bots for customer service is certainly a technological advancement, but the platforms that host them are anything but new....
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