Getting Started with Online Retail (Featuring Shopify)

Getting Started with Online Retail (Featuring Shopify)

Getting Started with Online Retail (Featuring Shopify)

According to Forrester, e-retail sales in the US are expected to grow 57% in the next few years. For small businesses, this represents an opportunity to get new customers or reach your existing ones in different ways. Shopify joined the Google Small Business Community on February 26 at 1 PM PT to discuss how you can expand your business by getting started with online retail. Join the Google Small Business Community: http://g.co/gsbc

By Vocalcom

Optimizing Customer Service on Facebook

Contact centers that utilize social media channels to deliver customer service may think that all channels are alike. In reality, every social media site has its own characteristics which companies must consider to attain exceptional customer service. Facebook maintains great popularity as a social customer service channel. Unlike Twitter, which tends to be conversational and move fast with limited characters,...
View Full Article