Getting Started with Online Retail (Featuring Shopify)

Getting Started with Online Retail (Featuring Shopify)

Getting Started with Online Retail (Featuring Shopify)

According to Forrester, e-retail sales in the US are expected to grow 57% in the next few years. For small businesses, this represents an opportunity to get new customers or reach your existing ones in different ways. Shopify joined the Google Small Business Community on February 26 at 1 PM PT to discuss how you can expand your business by getting started with online retail. Join the Google Small Business Community: http://g.co/gsbc

By Vocalcom

Customer Service Reps Are No Longer at the Bottom of the Food Chain

Today’s call center solutions have taken agents and heightened them to levels of personalized support that could not be obtained without the addition of technology. However, the technology and its features are only as powerful and capable as the people who are utilizing them. This means that managers must seek out and hire agents who are as tech-savvy as they...
View Full Article