Getting to Know Class of 2016

Getting to Know Class of 2016

Getting to Know Class of 2016

Members of the Class of 2016 reveal an interesting (some would say surprising!) fact about themselves.

By Vocalcom

Part 1 - Top Three Ways to Master the Cross-Channel Customer Experience

The world of retail never sleeps. There are customers constantly flocking to your space, filling their shopping bags and looking for in-store assistance. This has created an age-old debate regarding how to balance high customer churn with readily attentive employees. Simply put, not every customer can be personally addressed – whether it just so happens to be a busy weekday...
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