Getting to Know Class of 2016

Getting to Know Class of 2016

Getting to Know Class of 2016

Members of the Class of 2016 reveal an interesting (some would say surprising!) fact about themselves.

By Vocalcom

The Importance of Hiring the Best Call Center Agents

There are a number of factors in the hiring of any call center agent. While certain traits are always more vital than others and need to be brought to light, others need to be sussed out in the interview process to allow call center managers to choose agents who are most adaptable to the varying needs of consumers. Let’s take...
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