Global Impact Competition

Global Impact Competition

Global Impact Competition

For more information or to apply now, visit http://singularityu.org/gic We are also looking for organizations (corporations, NGOs, foundations and educational institutions) that are passionate about improving the lives of millions of people, and willing to support novel ideas and assist in their implementation through sponsoring GICs. For more information on becoming a GIC Sponsor, please contact .

By Vocalcom

Top 10 Customer Engagement Trends for 2016 - Part 1

With the arrival of a new year, contact centers are set to experience shifts in customer engagement strategy. While many of the trends to be expected in 2016 closely mirror current ones, the ways in which technologies are implemented, agents train for and deliver service, and consumers choose to interact with their preferred brands will emphasize greater personalized attention and...
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