Google+ Hangout: VOC Insight & Understanding

Google+ Hangout: VOC Insight & Understanding

Google+ Hangout: VOC Insight & Understanding

Join the CX Experts as they discuss VOC, Customer Insights, and Customer Understanding.  Topics will include leading-edge approaches, common pitfalls, and emerging trends.

By Vocalcom

8 Ways To Turn Customers Into Brand Advocates

Every brand wants to make its customers happy, and most will be satisfied knowing their customers have great things to say about them. However, the efforts should never stop there. While positive customer feedback is essential to brand success, taking proactive measures toward turning these satisfied customers into brand advocates is key to long-term loyalty and attracting new customers in...
View Full Article