Google+ Hangout: VOC Insight & Understanding

Google+ Hangout: VOC Insight & Understanding

Google+ Hangout: VOC Insight & Understanding

Join the CX Experts as they discuss VOC, Customer Insights, and Customer Understanding.  Topics will include leading-edge approaches, common pitfalls, and emerging trends.

By Vocalcom

Innovating Customer Experience Through Twitter

Social customer service is a rapidly growing trend and sign of the times. Customers nowadays are eager to get quick answers on their favorite social media sites, sometimes on the go. While networking sites such as Facebook, Linkedin, Google Plus, Pinterest, and Instagram provide excellent platforms for marketing and customer service, perhaps the most conversation-centric site demanding extra attention in...
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