Google+ Hangout with CX Experts: Metrics, Measurement, and ROI

Google+ Hangout with CX Experts: Metrics, Measurement, and ROI

Google+ Hangout with CX Experts: Metrics, Measurement, and ROI

We Hangout with our CX Experts the last Wednesday of each month at 12:00 pm ET for a conversation around one of the six core competencies of Customer Experience. Please join us by asking your question live in the comments portion of the Hangout or on Twitter with #CXPAHangout We will be joined this week by CX Experts: +Lynn Hunsaker  +Jim Rembach  +Andrew McInnes

By Vocalcom

Three Reasons Why Telemarketers Need a Hosted Predictive Dialer

Whoever said being a telemarketer was easy is sorely mistaken. Telemarketers face a bevy of challenges, such as developing customized prospect lists, overcoming objection and difficulty engaging with customers. In addition, these challenges can be exasperated by outdated, poor technology. Today, more telemarketing firms are ditching their legacy predictive dialing technology and turning to hosted predictive dialer systems to better...
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