Google+ Hangout with CX Experts: Metrics, Measurement, and ROI

Google+ Hangout with CX Experts: Metrics, Measurement, and ROI

Google+ Hangout with CX Experts: Metrics, Measurement, and ROI

We Hangout with our CX Experts the last Wednesday of each month at 12:00 pm ET for a conversation around one of the six core competencies of Customer Experience. Please join us by asking your question live in the comments portion of the Hangout or on Twitter with #CXPAHangout We will be joined this week by CX Experts: +Lynn Hunsaker  +Jim Rembach  +Andrew McInnes

By Vocalcom

Healthcare Industry Poised for Future Contact Center Expansion

Contact centers are crucial in various business industries. Among the top is the healthcare industry – a sector that is bracing itself for serious contact center growth in the near future. In a space where clear and efficient communication is heavily relied upon, healthcare organizations are beginning to look beyond traditional communication strategies and instead turn to revolutionary, up-to-date contact...
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