Google+ Hangout with the CX Experts: End of the Year 2014

Google+ Hangout with the CX Experts: End of the Year 2014

Google+ Hangout with the CX Experts: End of the Year 2014

Join us each month as we have a brief conversation with our CXPA CX Expert Panel.  This month we move our hangout up as we'll be celebrating the start of a new year the last Wednesday of the month. A few of our newest CX Experts will also join us this month as we wrap up Customer Experience in 2014 and look ahead to what to expect in 2015.

By Vocalcom

How Four Different Industries Are Surpassing at Social Media Service

For four companies – a retailer, a major airline, a media provider and a food delivery company – social media was the great equalizer when it came time to provide excellent service. An article in Social Media Examiner explains how these organizations used Twitter to stay connected with their customers and strengthen their relationships. Here, we offer suggestions on how...
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