Google+ Hangout with the CX Experts: End of the Year 2014

Google+ Hangout with the CX Experts: End of the Year 2014

Google+ Hangout with the CX Experts: End of the Year 2014

Join us each month as we have a brief conversation with our CXPA CX Expert Panel.  This month we move our hangout up as we'll be celebrating the start of a new year the last Wednesday of the month. A few of our newest CX Experts will also join us this month as we wrap up Customer Experience in 2014 and look ahead to what to expect in 2015.

By Vocalcom

Strongest Business Advantages of Using Predictive Dialer Technology

There are plenty of business advantages surrounding the use of predictive dialer technology – an automated telephone dialing solution that simplifies and accelerates the process of making outbound calls. The technology is widely implemented in call centers that experience high volumes of calling or telemarketing or outbound sales firms. The predictive dialer has truly evolved from the old days of...
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