Google+ Hangout with the CX Experts: Experience Design, Improvement, & Innovation

Google+ Hangout with the CX Experts:  Experience Design, Improvement, & Innovation

Google+ Hangout with the CX Experts: Experience Design, Improvement, & Innovation

Join the CX Experts as they discuss Experience Design & Innovation.  Topics will include the role of leadership, the design process, and innovations for a mobile/social world.

By Vocalcom

6 Essential Steps for Reducing Customer Churn

Customers nowadays have so many choices when it comes to choosing brands, making it challenging for companies to deliver greater customer experiences than their competitors. Showing appreciation for happy customers through loyalty programs and marketing offers may keep these customers satisfied, but what about your unhappy customers?Customer churn is a dismal reality when these customers are ignored, stifling brand growth...
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