Google My Business

Google My Business

Google My Business

Check to see how your business info shows up on Google at https://www.gybo.com Then, claim your Google My Business listing to make sure customers can find the right info about your business on Google Search and Maps.

By Vocalcom

7 Tips for Improving Service Quality Management

When brands seek to refine their customer engagement strategy, a critical aspect is ensuring that contact center customer service operations are running smoothly. To achieve this, it is necessary to assess not only individual agent performance but also the quality management practices in place. Here are seven tips for improving service quality management in the contact center. Encourage agent feedback....
View Full Article