Google Partners Connect

Google Partners Connect

Google Partners Connect

Learn how you can promote your business online and work with a local digital marketing expert to craft a strategy that's right for your business goals. http://partnersconnect.withgoogle.com/locator/en

By Vocalcom

Is Your Contact Center a Social Butterfly or a Wallflower?

Today, customers are pinning, “liking,” re-tweeting and more – all which are opportunities for the contact center to penetrate its clientele and secure sales. Salesforce.com Senior VP, Dave Kellogg, reports that social media adoption in the contact center is currently at an approximate 19 percent and is expected to grow about 23 percent in the next 12 months – more...
View Full Article