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Google Partners Connect

Google Partners Connect

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By Vocalcom

Top 5 Reasons to Move Contact Centers to the Cloud

Cloud solutions have increasingly become the solution of choice for many contact centers. A MarketsandMarkets forecast predicts that revenue for cloud contact center technology could reach $15 billion by 2020. As contact centers seek to streamline processes and improve efficiency, cloud solutions offer the perfect answer to meeting such demands while fueling greater customer experiences. Here are five top reasons...
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