Graduate Studies Program - Positively Impact a Billion People

Graduate Studies Program - Positively Impact a Billion People

Graduate Studies Program - Positively Impact a Billion People

The Graduate Studies Program (GSP) is held every summer at the NASA Research Park in Silicon Valley, California. Our 10-week immersive learning program accepts 80 participants who either apply directly to SU, or who compete in and win Global Impact Competitions (GIC). To learn more visit: http://singularityu.org/graduate-studies-program/

By Vocalcom

Transitioning to a Multi-Channel Call Center Approach Isn't Always That Easy

Customers today continue to demand more – including more responsive service and in more ways than just voice. In fact, according to Econsultancy’s Multichannel Retail Survey, 39 percent of participants said that it is “very important” to be able to interact with companies using different channels. Engaging via a cross-channel interaction builds on customer behavior both past and current. Today,...
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