Grand Canyon University Features Natalie Speers & Social Ally Consulting

Grand Canyon University Features Natalie Speers & Social Ally Consulting

Grand Canyon University Features Natalie Speers & Social Ally Consulting

Natalie Speers, Founder of Social Ally Consulting, was featured as Grand Canyon's Alumni success story! www.socialallyusa.com

By Vocalcom

All customers are looking for today, is an omni-channel brand

Running a successful multichannel contact center depends on many factors, but treating customers the same way across all channels is key to doing it right. In the modern-day contact center, customer service representatives are accustomed to engaging in a multichannel strategy rather than handling customers solely by phone. With the prevalence of social media networks and technologies such as SMS,...
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