Grand Canyon University Features Natalie Speers & Social Ally Consulting

Grand Canyon University Features Natalie Speers & Social Ally Consulting

Grand Canyon University Features Natalie Speers & Social Ally Consulting

Natalie Speers, Founder of Social Ally Consulting, was featured as Grand Canyon's Alumni success story! www.socialallyusa.com

By Vocalcom

A Closer Look at Why Complexity is Today's Biggest Multi-Channel Challenge

If you’re involved in the contact center industry, you’ve most likely heard the customer request for multi-channel customer service; however, 40 percent of companies aren’t hearing their customers clearly. According to Econsultancy’s Multi-Channel Customer Experience Report, 40 percent of organizations say that complexity prevents them from improving their multi-channel service or from considering more advanced call center applications, solutions and...
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