Grant Thornton: Ed Novak at Convergence 2015

Grant Thornton: Ed Novak at Convergence 2015

Grant Thornton: Ed Novak at Convergence 2015

In the "Re-Imagining the enterprise for a mobile first, cloud first world" session with Judson Althoff at Microsoft Convergence 2015, Ed Novak talked about how Grant Thornton delivers exceptional company service thanks to Microsoft. Watch the highlights at http://youtu.be/5N1rc7ZW2bI and learn more about Microsoft Convergence at http://www.microsoft.com/convergence Watch highlights from all of the Microsoft Convergence 2015 General Sessions here: Empowering your mobile workforce: Tony Prophet at Convergence 2015 http://youtu.be/oD0RXJBmq0Y Re-Imagining the enterprise for a mobile first, cloud first world: Judson Althoff http://youtu.be/5N1rc7ZW2bI Modern marketing with Chris Capossela & Allison Watson: Convergence 2015 https://youtu.be/0YivfiB80vg SMB success in a mobile-first, cloud-first world: Wayne Morris at Convergence 2015 https://youtu.be/O2mR5IPlE60 Data will change your business, it’s up to you how much: James Phillips at Convergence 2015 https://youtu.be/gbphiCDtvbA Reinventing business productivity to maximize customer value: Julia White at Convergence 2015 https://youtu.be/fbEdC9a-F5Q Digital detectives: Protecting data, commerce and privacy in the age of cybercrime http://youtu.be/VaeBNJXnzI8

By Vocalcom

Virtual Queuing: Changing the World one Callback at a Time

‘Your estimated wait time is between three and five minutes. Please stay on the line until the next agent is available.’ How many times has this automated message been relayed to us? During our short lunch break? When we have that slight gap open to dial in and resolve that pressing issue? It seems like we’re always put on hold...
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