Greatest risk in EVERY business is...... (Futurist speaker - banking keynote)

Greatest risk in EVERY business is...... (Futurist speaker - banking keynote)

Greatest risk in EVERY business is...... (Futurist speaker - banking keynote)

Greatest risk in any business is institutional blindness. How to reduce risks in banking and financial services. Why risk management leaders in banking made such disastrous mistakes. Patrick Dixon is a keynote speaker and advisor to many of the world's largest banks and insurers on a wider range of global trends including risk management.

By Vocalcom

A Carefully Constructed Roadmap Can Increase Contact Center Flexibility

One of the largest benefits to contact centers is the numerous applications and components that are available in the technology. Tools like predictive dialing, e-mail management, chat services, quality monitoring and interactive voice response (IVR), for example, have been some of the most successful and widely implemented; however, there can be a downside to all of these options that surfaces...
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