Grene Robotics on the Startup Focus Environment

Grene Robotics on the Startup Focus Environment

Grene Robotics on the Startup Focus Environment

SAP Startup Focus member Grene Robotics has the vision to be the global leader in mobility & M2M solutions. Its primary objective is to assist organizations to effectively use their existing resources at the highest levels of productivity, thereby reducing their operating costs and lowering their carbon footprints.

By Vocalcom

The Wait is Over: Callbacks are Key to Efficient Customer Service

Customer service has evolved beyond the days of only calling for support, as modern-day customers may typically choose from multiple channels for service. Despite the choice in channels, voice certainly remains a preferred channel for support—especially when service situations become complex. An American Express study found that 46% of customers prefer to talk to customer service agents over the phone...
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