Grow your Business with Customer Service

Grow your Business with Customer Service

Grow your Business with Customer Service

What’s the secret? Why do some startups hit the jackpot while others quickly fizzle out? These days it takes more than a great idea, some capital, and a ping-pong table to get a new business off the ground. Awesome customer service needs to be a part of your company DNA from day one. Although companies sometimes overlook it in the rush to get a product out the door, customer service can be the difference between a hot IPO and just keeping the lights on. Hear from our panel of fast-growing companies how offering fast, awesome customer service helped them succeed in a competitive marketplace.

By Vocalcom

Why Your Call Center Needs to Start Thinking Creatively

As customers’ shopping habits continue to change, corporations similarly must continually re-imagine how to best handle customer service. Gone are the days where there are set business hours for shopping and interactions with customers only took place in certain contexts. While physical customer service locations are still an important part of the customer service experience, various call center solutions are...
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