Grow your Business with Customer Service

Grow your Business with Customer Service

Grow your Business with Customer Service

What’s the secret? Why do some startups hit the jackpot while others quickly fizzle out? These days it takes more than a great idea, some capital, and a ping-pong table to get a new business off the ground. Awesome customer service needs to be a part of your company DNA from day one. Although companies sometimes overlook it in the rush to get a product out the door, customer service can be the difference between a hot IPO and just keeping the lights on. Hear from our panel of fast-growing companies how offering fast, awesome customer service helped them succeed in a competitive marketplace.

By Vocalcom

5 Ways to Make Your Customer Service Real-Time

Time is everything in customer service, but just how timely does your brand need to be? If you consider the statistics, the faster the better. Forrester Research found that 77% of U.S. adults online claim that valuing their time is the most important thing a brand could do to provide strong service. And let’s not forget the demands of social...
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