Grow your Business with Customer Service

Grow your Business with Customer Service

Grow your Business with Customer Service

What’s the secret? Why do some startups hit the jackpot while others quickly fizzle out? These days it takes more than a great idea, some capital, and a ping-pong table to get a new business off the ground. Awesome customer service needs to be a part of your company DNA from day one. Although companies sometimes overlook it in the rush to get a product out the door, customer service can be the difference between a hot IPO and just keeping the lights on. Hear from our panel of fast-growing companies how offering fast, awesome customer service helped them succeed in a competitive marketplace.

By Vocalcom

Notable Shift in Enterprise Adoption of Unified Communications and Mobility

Enterprises are heavily exploring their unified communications (UC) options and are making a notable shift toward mobility, or at least according to top industry analyst Infonetics Research, they are. In its “UC Deployment Strategies and Vendor Leadership: North American Enterprise Survey,” Infonetics reveals a very important shift occurring within enterprises that sees them increasingly using mobile devices to access UC...
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