Happy Holidays from eGain (2014)

Happy Holidays from eGain (2014)

Happy Holidays from eGain (2014)

A holiday greeting, from us to you!

By Vocalcom

The Three I's of Predictive Dialing Technology

By now, contact center managers have no doubt heard about the benefits of predictive dialer technology. For those who are still in the dark, let’s take a look at some of the most common benefits of the offering, as well as take an appreciative look at the next step in such technology: the hosted predictive dialer. Increase Call Volume Automatically...
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