Hawaiian Blessing from Danny and Annie Akaka

Hawaiian Blessing from Danny and Annie Akaka

Hawaiian Blessing from Danny and Annie Akaka

Peter Coffee, VP for Strategic Research, Salesforce, introduces Danny and Annie Akaka, who perform a Hawaiian blessing during the Dreamforce '14 Keynote pre-show.

By Vocalcom

Personalizing the Customer Relationship through your Call Center Application

Amazon defined the true meaning of personalization nearly two decades ago when it started making product suggestions to customers and site visitors based on their past behavior. Since then, most companies have tried in some way to incorporate personalization into their customer experience. As a journey rather than a destination, achieving this is a work in progress. However, successful personalization...
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