Hawaiian Blessing from Danny and Annie Akaka

Hawaiian Blessing from Danny and Annie Akaka

Hawaiian Blessing from Danny and Annie Akaka

Peter Coffee, VP for Strategic Research, Salesforce, introduces Danny and Annie Akaka, who perform a Hawaiian blessing during the Dreamforce '14 Keynote pre-show.

By Vocalcom

Age is Just a Number: All Generations Demand Effortless Customer Service

Most likely, you’ve heard the phrase “Age is just a number.” In the contact center industry, this slogan rings especially true. Although customer service channel usage has significantly shifted from only a few years ago, all generations demand – and deserve – effortless customer service. Whether it’s e-mail, chat, mobile or traditional voice, the end result should be the same:...
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