Health Care Acceleration Challenge Finalists

Health Care Acceleration Challenge Finalists

Health Care Acceleration Challenge Finalists

Harvard Business and Medical Schools are excited to announce the four finalists for the Health Acceleration Challenge. The goal was to find successful innovations that, if widely adopted, could dramatically change health care delivery in the US. Learn more at: openforum.hbs.org Congratulations to: • Christopher Godfrey of Bloodbuy • Christopher Landrigan, Nancy Spector, Daniel West, Raj Srivastiva, Amy Starmer, and Theodore Sectish of the I-PASS team • Danielle Eldredge of Medalogix • John Moore of Twine Health

By Vocalcom

Top 10 Customer Engagement Trends for 2016 - Part 1

With the arrival of a new year, contact centers are set to experience shifts in customer engagement strategy. While many of the trends to be expected in 2016 closely mirror current ones, the ways in which technologies are implemented, agents train for and deliver service, and consumers choose to interact with their preferred brands will emphasize greater personalized attention and...
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