Heidelberger Leben Runs SAP ERP in the HANA Enterprise Cloud

Heidelberger Leben Runs SAP ERP in the HANA Enterprise Cloud

Heidelberger Leben Runs SAP ERP in the HANA Enterprise Cloud

After a spin-off, Heidelberger Leben, a German-based insurance company, was up and running fast while managing 10 million insurance contracts worth €10 billion. Simplifying its IT landscape and preparing for a new business model, the company went live with the SAP ERP Foundation rapid-deployment solution delivered with SAP HANA Enterprise Cloud service in record time.

By Vocalcom

Live Chat Delivers Excellent Customer Service

Digital customer service is mainstream nowadays, with customers able to contact businesses through more touchpoints than ever before. However, the way in which these channels are used and eventually ranked for preference by consumers seems to change as rapidly as the technology driving them. Social media is more popular than ever with customers, but live chat-whether it be textual, audio,...
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