Holiday Marketing in a Minute

Holiday Marketing in a Minute

Holiday Marketing in a Minute

According to Twitter, 95% of their users are planning to shop at small retailers this holiday season. Watch this highlight reel of our Hangout on Air with Twitter. You can find the full Hangout on Air here: http://youtu.be/4dkDoXhjXME Join the Google Small Business Community: http://g.co/gsbc

By Vocalcom

If There's a Problem, You Want Your Customers to Complain

Upon reading the title of this article, you may be tilting your head to the side and giving it a good scratch. “Why would I want my customers to complain at all?” you may be asking yourself. Well, this fact is simply inevitable. Along the customer service journey, your customers will eventually have something to say, and it probably won’t...
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