Holiday Marketing in a Minute

Holiday Marketing in a Minute

Holiday Marketing in a Minute

According to Twitter, 95% of their users are planning to shop at small retailers this holiday season. Watch this highlight reel of our Hangout on Air with Twitter. You can find the full Hangout on Air here: http://youtu.be/4dkDoXhjXME Join the Google Small Business Community: http://g.co/gsbc

By Vocalcom

Employ Live Agents: 45 Percent of Customers Will Thank You For It

Recent statistics have shown that almost half of customers prefer communicating with live agents as opposed to self-service. Why is this the case? Perhaps it’s because most customers feel that self-service is inadequate in some cases and, as such, options to speak with an agent in real-time – including live Web chat – are growing in popularity. For companies looking...
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