Holiday Trends for Small Business

Holiday Trends for Small Business

Holiday Trends for Small Business

Joe DeMike from the Google Global Customer Experience team gave us some excellent advice on building your game plan for business success this holiday season using mobile trends, remarketing, incentives and breadcrumbs. Join the Google Small Business Community: http://g.co/GSBC

By Vocalcom

Is Conversational Commerce the Future of Customer Experience?

In recent times, brands have taken a more personalized approach to providing great customer experiences. As social media channels grew in popularity, proactive engagement on these platforms became the rule as conversation proved key to a personalized experience. Now, according to a Business Insider report, the preferred conversational channel has become messaging apps, which have surpassed social networks in terms...
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