Honeywell

Honeywell

Honeywell

Honeywell customers can monitor the temperature of their home thermostats right from their phones using Salesforce.Now customers can have peace of mind knowing that their homes are maintained, and now Honeywell has created a completely new kind of customer connection.

By Vocalcom

5 Tips for Training Customer Service Agents

Customer service agents work on the front lines of a company, as they are constantly engaged with customers. For this reason, they are more than just informed employees ready to solve a problem—they represent the human aspect of a brand, both the face and the voice of a company’s products, services, and values. So when customers reach out for service,...
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