Honeywell

Honeywell

Honeywell

Honeywell customers can monitor the temperature of their home thermostats right from their phones using Salesforce.Now customers can have peace of mind knowing that their homes are maintained, and now Honeywell has created a completely new kind of customer connection.

By Vocalcom

Bringing CRM Back to the Basics

As technology in the call center software becomes ever more sophisticated, it’s easy to forget who’s at the heart of all of these great advances: the customer. It’s especially important to keep this fact top of mind when dealing with your customer relationship management (CRM) software. Performance metrics and analytics are certainly important (and a great CRM dialer can help...
View Full Article