Honeywell

Honeywell

Honeywell

Honeywell customers can monitor the temperature of their home thermostats right from their phones using Salesforce.Now customers can have peace of mind knowing that their homes are maintained, and now Honeywell has created a completely new kind of customer connection.

By Vocalcom

Five Awesome Ways to Encourage Non-Customer Facing Employees

Every employee has a role in the customer lifecycle continuum; IT keeps the call center up and running, purchasing acquires cutting-edge products that customers want, shipping ensures those products are delivered on time and in excellent condition, and accounting makes sure all employees get paid, which keeps them happy and productive. Sometimes, though, non-customer facing employees (the guys in the...
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