How can I craft a story for my brand using digital data? - With Shannon Lee

How can I craft a story for my brand using digital data? - With Shannon Lee

How can I craft a story for my brand using digital data? - With Shannon Lee

Shannon Lee, principal at Precision Strategies, talks with Robin Carey about how brands can craft a story using digital data.

By Vocalcom

4 Ways to Provide Stellar Automated Customer Service

The landscape of customer service is constantly evolving due to rapidly changing technologies and constant consumer demand for timeliness. While customers value thorough responses to their inquiries, swift answers are key to winning their loyalty. Econsultancy states that 82% of consumers say the number one factor that leads to a great customer service experience is having their issues resolved quickly. Furthermore,...
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