How Do People Really Choose?

How Do People Really Choose?

How Do People Really Choose?

Understand what customers value from marketers, based on the kind of decisions they make.

By Vocalcom

5 Ways to Humanize the Customer Experience

The modern customer is often on the go, seeks timely support, and wants a seamless experience. While such demands may be met through advanced technologies, the human touch remains essential. According to a Harvard Business Review article on the science of customer emotions, when a major bank recently unveiled a credit card targeted to millennials and designed to evoke emotional...
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