How HP, Accenture, and PROS Drove 200+ Basis Points of Margin Improvement

How HP, Accenture, and PROS Drove 200+ Basis Points of Margin Improvement

How HP, Accenture, and PROS Drove 200+ Basis Points of Margin Improvement

Join HP and experts from PROS and Accenture as they share how they worked together to radically transform pricing and sales effectiveness at one of the world's largest tech companies.

By Vocalcom

6 Tips for Fixing a Poor Customer Service Experience

As most brands will tell you, the cost of a poor customer service experience is high. According to an American Express study, 55% of consumers have intended to make a purchase but eventually backed out due to a poor service experience. A GetSatisfaction study further found that 71% of customers eventually ended a business relationship due to poor service, while...
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