How HP Transformed Its Channel Quoting Experience

How HP Transformed Its Channel Quoting Experience

How HP Transformed Its Channel Quoting Experience

Looking to transform your Quoting (CPQ) experience by leveraging the Salesforce1 Platform? Join us to learn how HP used the power of Sales Cloud to transform their partner-quoting experience by providing a fully integrated CPQ experience, with an instant competitive price response.

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Top 10 Tips for Reducing Average Handling Time

Contact center agents have to strike a delicate balance when it comes to delivering excellent customer service. On one hand, quality should never be compromised and customer satisfaction is always top priority. However, time is of the essence for both companies and customers alike: it's costly for businesses when agents spend too much time with a single customer (especially on...
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