How Salesforce.com R&D Delivers The Cloud

How Salesforce.com R&D Delivers The Cloud

How Salesforce.com R&D Delivers The Cloud

How does Salesforces metadata-driven multi-tenant architecture support scalable data structures and business logic customization while delivering CRM features for the social enterprise? Take a look under the covers of the Force.com platform to learn about the Salesforce multi-tenant religion: everything must be shared including the database; one agile code base for innovation and scalability. Get a look at how we prioritize features based on customer needs and how you can influence Salesforce.

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Engaging Millennial Customers

As described in the previous blog post, millennial customers, also known as Generation Y, show great demand for omnichannel customer service, have a preference for mobile engagement, and have the power to serve as great brand advocates when companies deliver great service. So how can companies engage this digital generation? Be conversational and a little bit personal. A recent survey...
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